AI‑First by Design • Enterprise‑Ready • Measurable Outcomes
AI Solutions that turn data into strategic intelligence.
From Knowledge Management and Customer Support AI to full‑stack MLOps and governed RAG, ESTMS embeds intelligence natively into your platforms — securely, responsibly, and at scale.
KNOWLEDGE • NLP • RAG
AI Knowledge Management
Secure, searchable enterprise knowledge hub with vector search, embeddings, and governance.
- Unified sources
- Context-aware answers
- Access controls
SUPPORT • NLP
Customer Support AI
Omnichannel triage, intent detection, and automated resolution with human-in-the-loop.
- Deflect tickets
- Improve CSAT
- Reduce AHT
RAG • GOVERNACE • NLP
Governed RAG Stack
Retrieval‑augmented generation with guardrails, citations, and policy checks for regulated teams.
- Traceable answers
- Bias checks
- PII redaction
MLOps • Platform
Customer Support AI
CI/CD for ML, feature stores, model registry, and observability delivered as modular services.
- Faster deploys
- Reproducibility
- Cost Control
DATA • PLATEFORM
Data & Feature Platform
Pipelines for ingestion, quality, lineage, cataloging, and real‑time features.
- Trustworthy data
- Streaming + batch
- Lineage
VISION • EDGE
Computer Vision Suite
Detection, classification, OCR, and visual QA with scalable training/inference.
- Accurate OCR
- On-device options
- Active learning
NLP
Language Intelligence
CI/CD for ML, feature stores, model registry, and observability delivered as modular services.
- Custom models
- Eval harness
- Localization
CONSULTING
AI Strategy & Enablement
Roadmaps, architecture, and training to align People‑Process‑Technology for adoption.
- Faster time-to-value
- Change management
- Upskilling
Platform Capabilities
Production MLOps
CI/CD for models, feature stores, observability, drift monitoring, and automated rollback.Responsible AI
Explainability, bias testing, human‑in‑the‑loop, role‑based access, and audit readiness.
Data & Governance
Lineage, quality, cataloging, privacy‑by‑design, and secure multi‑cloud integrations.
Customer Support Deflection
Intent classification + RAG reduced human agent workload by ~40% while improving CSAT.
AI Knowledge Hub
Unified knowledge graph + vector search cut time‑to‑answer by 65% across ops teams.
ML Platform Modernization
Containerized training, feature pipelines, and deployable microservices lowered infra cost 28%.
Ready to make AI your competitive advantage?
Let’s embed scalable machine learning directly into your platform — securely, responsibly, and with measurable impact.